Terms & Conditions

The below document will set out all terms and conditions related to the services provided which includes our obligations to you and in turn, your obligations to us. Please feel free to contact our staff if you have any questions or concerns about any of the information listed below.

Services we provide

Curtis Financial trades as an independent finance brokerage firm. Our services offered are within our licensing agreement and accreditations with our panel of lenders. We will provide this service from the commencement of a funding proposal all the way through to settlement. We also provide post settlement services for any changes you may need to your loan contract.

We will provide you with appropriate guidance and offer as many suitable choices as possible given your financial circumstances however, this is not to be treated as financial advice as we are not licensed financial planners, if you need the assistance of a financial planner, please advise our staff and we can arrange for your details to be forwarded to one of our business partners.

Our lender panel

We have entered into agreements with all advertised lenders which allows us to obtain credit for you subject to all of the nominated lenders credit conditions and guidelines being met. We do have agreements in place with private funders and other third parties and can consider requests for finance outside of our advertised panel of lenders, however additional fees may apply.

Our obligation to you

Although we have over 25 potential lenders and over 200 loan products at our disposal, it’s our obligation to provide you with suitable products. As part of the interview process, we will illuminate undesirable options based on what you have told your broker during this process.

Will will educate you as much as possible about the pros and cons of each suited lender so you can make an informed choice. Under no circumstances will a particular lender be discounted from your options based on remuneration to our firm.

Your obligation to us

During the interview process, we will ask you a series of questions that are designed to eliminate unsuitable lenders. We rely heavily on these answers and as a result we want you to ask as many questions as possible in return. If you aren’t sure about anything or you don’t understand something your broker has asked, then please ask for clarification.

We would prefer the interview process to be longer and a happier experience rather than a short and unhappy one. Remember, there is no such thing as a stupid question.

It is also our expectation that all answers provided are true and correct to the best of your knowledge. If any false information is knowingly provided, we will cease proceeding and refer the matter to our legal team for advice.

How are we paid?

Like all mortgage brokers, Curtis Financial staff receive upfront and trailing commissions to introduce your business to our lenders. These commissions cary from lender to lender but as a guide we would receive:

  • 0.55% to 1.1% of the loan amount as an upfront commission and
  • 0% to 0.28% of the loan amount as a trailing commission

There are no brokerage fees payable by you for any type of residential loan, for residential finance our services are fee free as the commissions paid by our lenders are sufficient for us to operate our business.

For commercial finance, we will also charge the following in addition to the commission listed above:

    • $1,100 application fee (may be refunded at settlement, pending finance terms)
    • Up to 2.2% of the loan amount as a brokerage fee for complex or short term finance arrangements (such as development finance or trade and debtor finance)

All figures quoted above are inclusive of GST. Total commission and brokerage fees (if applicable) will be outlined to you as part of your funding proposal. If you have any questions, please contact our staff for clarification.